Information concerning your stay in hospital
During your hospital stay, please follow the instructions of the doctors and nurses, and observe the following points. If you fail to follow the instructions of your doctor, or your behavior is deemed to cause a nuisance to other patients and hospital staff, you may be discharged. If you have any problems or questions during your stay, don’t hesitate to ask the doctors or nurses.
Treatment at other medical institutions during hospitalization
If you consult another medical institution during your stay at the hospital or request another party such as family to obtain medicines, that medical institution cannot make medical insurance claims, so be sure to consult your attending doctor or nurse in advance.
Identification Wristbands
We require all patients to wear an Identification wristband. Before tests, treatments, injections, intravenous drips, providing medicines and so on, we will check the name on your wristband. We ask for your cooperation with this. If you develop a rash, the letters wear off, or the wristband is broken, we will replace it. In that case, notify a doctor or nurse.
Current medications
If you're currently taking any medication, including prescriptions from other hospitals, be sure to inform the ward staff. A nurse or pharmacist will check the compatibility of your medication with your treatment.
Injections, drips, and tests
- A doctor or nurse will explain the situation before the start of any procedure.
- The doctor will check your name against the name on the bottle and ask for your signature for verification.
- If you have experienced allergies from injections or drips, inform the doctor or nurse.
- If something unusual is likely to happen or has happened due to an injection, drip or test, inform us immediately.
Response to infection
Screening for infectious diseases
If the medical staff are pricked by a needle that has come into contact with your blood, we may request that you give a blood sample to test for infectious disease (HBV and HCV hepatitis virus, and HIV immunodeficiency virus). You will not be charged for the tests. We will inform you of the test results.
Coughing etiquette
If you have a disorder of the respiratory system involving coughing and sneezing, cover your nose and mouth with a tissue or wear a mask out of consideration for others.Mask vending machines are located at the main entrance, at the entrance to the West Ward, and in the wards (floors 3, 4, 6, and 10). Visitors are asked to wear a mask during outbreaks of influenza and other diseases.
Hand washing
Thorough hand-washing is important not only for hospital staff but also for patients as a means of infection control. When leaving and entering the hospital and after washing your hands with running water, use the alcohol-based hand rub to ensure the hygiene of your hands.
Lights out and curfew
Lights out is at 21:00. The automatic entrance doors are locked between 22:00 and 6:00.
Smoking and drinking
Smoking is prohibited in all areas of the hospital.Smoking is strictly prohibited during hospitalization. If you smoke, it will hamper your continued treatment at this Hospital, so you will, in principle, be discharged. Alcohol consumption is also strictly prohibited.
Garbage disposal
Garbage must be separated into burnable, non-burnable, glass, cans, PET bottles, plastic and so on.Put garbage in the proper containers.
Nail polish and press-on nails
Nail polish and press-on nails can affect physical examinations, so please remove them prior to admission.
Laundry
There’s a coin laundry on each floor of every ward (except the 1st and 4th floor of the East Ward).Don’t hang washing to dry in the ward, corridor or on verandas.
Going out and staying out
Notify a doctor or nurse if you want to go out or stay out. If you want to stay out, fill in the Staying Out Request Form and get permission from your doctor. If you go out or stay out without permission, you may be discharged from the hospital.
Family attendance
Nurses are on duty in three shifts or two shifts per day, so in principle it’s not necessary for a family member to be on hand. However, if it’s absolutely necessary for a family member to stay in the hospital due to the medical condition or age of the patient, it can be permitted if the doctor agrees. After consulting the doctor, submit a Family Attendance Request Form. We cannot issue certificates concerning family attendance. If permission is granted, use rental bedding from the linen room of the East Ward on the first floor. Enquire at the number below for information about the bedding and pricing (payment is separate from hospital accounting).
| Open |
9:00-16:30 |
| Telephone |
088-633-9208 (Toho Sales Co., Ltd.) |
Televisions and electrical appliances
Bringing electrical appliances such as TVs and kettles is not permitted. Humidifiers contaminate the environment, so they must not be used in the hospital. A TV card is required for the televisions in ordinary hospital rooms. The cards can be purchased from vending machines.
Earphones are not provided in wards for hygienic reasons, so please bring your own out of consideration for your roommates. Earphones can be purchased in the Bonta kiosk and at Lawson. A TV card costs ¥1,000 yen for 19 hours.
Internet corner
- Free Wi-Fi service is available in the wards. For details, please check with the Admissions & Discharge Support Desk.
- There is an internet corner on each floor.
Pets
Pets must not be brought into the hospital. Pets can be visited at the Pet FUREAI House. Ask a nurse for more information.
Contact with the outside, such as family
Inform your family and other relevant persons of the telephone number of the nurses station of your ward. Keep telephone calls as short as possible (within 3 minutes). The line needs to be kept free for emergency calls. Calls will not be accepted after 21:00.
Mailing address
To ensure you receive post, notify senders to write your name, ward, and floor on all items. Note that it takes a while for post to reach you.
Mobile phones
Mobile phones can be used in general wards, but the following manners must be observed.
- Talk quietly, and don’t use your phone while walking or in crowded places.
- Set your phone to silent mode at all times.
- Phones can’t be used after 21:00 and in areas with precision medical equipment (ICU, etc.).
- Observe proper manners to avoid inconveniencing other people.
Emergencies
In an emergency such as a fire or earthquake, follow the instructions of doctors, nurses and hospital staff and evacuate the building calmly. Refrain from acting at your individual discretion. Use nearby blankets, futons, towels etc. to protect your head and body. Do NOT use elevators. They may stop between floors due to power failure. The evacuation route for your ward will be explained to you on admission to hospital. Check the route yourself soon after admission.
Miscellaneous
- Hospital curtains are intended for use during care and treatment. Keep them open during the day.
- The wards are cleaned every morning except Sunday, and linen is changed once a week at fixed times. However, cleaning and changing linen may be undertaken at other times. We ask for your cooperation with this.
- *The same for Saturdays, Sundays and National Holidays
